When You try start PI Enterprise Services Builder or Integration Builder tools we have error, for example as bellow
Internal problem occured (INTERNAL_PROBLEM)
1. Go to “http://<host>:<port>/dir/ -> Administration Tab
2. Click on Java Web Start Administration and click on Restore Archives and Generate New Signature
3. Wait 15 min
4. Restart the J2EE server
If you have another error which occur when logging in to the Process Integration (PI) Enterprise Services Repository (ESR) or Integration Builder tools, you can see SAP documentation Troubleshooting PI ESR and Integration Builder Logon Issues
We are facing ” Authorization error; unknown user name or incorrect password” issue on Integration Builder. it’s very surprising that the access is OK from other location of the office.